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Frequently Asked Questions

Question

I’m getting a blue screen when I click the permalink I saved. How do I get to the article?

Alternate Question(s):

This persistent link doesn’t work? How do I get to my article?

Answer

Off-site users trying to access EBSCO persistent links with https in them may see a blue screen like this:

To access the article or the search permalink, take the s out of the https in the EBSCO section of the link.

For example,

This link:

http://proxygsu-dem4.galileo.usg.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=816272&site=eds-live

Needs to change to this:

http://proxygsu-dem4.galileo.usg.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=816272&site=eds-live

in order to work.

If you have questions or still have trouble accessing a link after updating it, please Contact Us.

Additional
Information

Other questions in this category: Discover GALILEO, Technical & Access Problems,

Last Updated: Mon, April 15, 2013 - 10:43:10