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FAQs Filed Under: Technical & Access Problems

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• Why am I having problems accessing DjVu files for newspapers and other images?

• When I click “Automatically log in as [Public Library Name],” how does GALILEO know my library?

• How do I access Guest resources in GALILEO?

• Why do I get a resource not available error message when trying to access a database?

• Why do I get a “Page Cannot Be Displayed” error message when accessing GALILEO?

• Why am I unable to view records I marked while in WorldCat?

• Why am I unable to print PDFs?

• Why am I unable to open PDFs?

• Why am I getting an error message about my IP address when I go to GALILEO

• Why am I being asked for a username and password when accessing databases?

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