Frequently Asked Questions
- Question
What are the possible technical problems with the GALILEO toolbar?
- Alternate Question(s):
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I see GALILEO icons appear in Google searches, but why don’t I see any results in EBSCO?
- Answer
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Embedded Cues
I see GALILEO icons appear in Google searches, but why don’t I see any results in EBSCO?
The embedded cues (small GALILEO icons that appear in a Google search or in Amazon and other sites) allow users to also search EBSCO databases for their search terms. Generally, this feature works better if the search term is text or the ISSN of a journal available through EBSCO, but other standard numbers, such as an ISBN, may not return any results if information related to that number is not available in EBSCO databases.Autolinking
Why doesn’t the autolinking feature work when I turn it on in the preferences?
The GALILEO team has found that the autolinking feature does not work properly at this time. Although the option to turn it on appears in LibX Preferences, the feature is still disabled even if the option is checked in preferences.For further information, see other GALILEO Toolbar FAQs.
If you have additional questions or need to report additional problems, please us the GALILEO Contact Us form.
- Additional
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Other questions in this category: GALILEO Toolbar
Keywords: toolbar LibX
Last Updated: Mon, January 25, 2010 - 10:36:27