Frequently Asked Questions
- Question
Why am I being asked for a username and password when accessing databases?
- Alternate Question(s):
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Why am I unable to access databases once I have logged into GALILEO?
- Answer
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You may be receiving the login prompt because of your browser is not set to accept first- and third-party cookies.
Please see the GALILEO Configuration Instructions for directions on configuring your browser to accept first- and third-party cookies and information about deleting stored cookies.
If you continue to receive a login prompt after following the directions given on that page, use the Contact Us form to report the problem.
- Additional
Information -
Other questions in this category: Passwords, Technical & Access Problems
Keywords: cookie error
Last Updated: Fri, January 15, 2010 - 3:52:31