Frequently Asked Questions
Why am I being asked for a username and password when accessing databases?
- Alternate Question(s):
Why am I unable to access databases once I have logged into GALILEO?
You may be receiving the login prompt because of your browser is not set to accept first- and third-party cookies.
Please see the GALILEO Configuration Instructions for directions on configuring your browser to accept first- and third-party cookies and information about deleting stored cookies.
If you continue to receive a login prompt after following the directions given on that page, use the Contact Us form to report the problem.
Keywords: cookie error
Last Updated: Fri, January 15, 2010 - 9:52:31