Georgia’s Virtual Library...bringing quality content to you!

GALILEO Help

Frequently Asked Questions

Question

Why am I getting an Authentication Error Code 108 when trying to use Discover GALILEO?

Answer

Please speak with the IT staff at your institution. IT staff will need to remove restrictions on SSL traffic through the campus firewall in order for Discover GALILEO to work. GALILEO staff will also need to add the IP of the campus firewall to the GALILEO system and with GALILEO vendors. Please Contact Us for assistance.

Additional
Information

Other questions in this category: Discover GALILEO, Technical & Access Problems,

Keywords: EDS, Discover GALILEO, EBSCO Discovery Service, discovery, authentication, SSL, firewalls

Last Updated: Fri, November 16, 2012 - 4:54:16