Frequently Asked Questions
- Question
I’m getting a blue screen when I click the permalink I saved. How do I get to the article?
- Alternate Question(s):
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This persistent link doesn’t work? How do I get to my article?
- Answer
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Off-site users trying to access EBSCO persistent links with https in them may see a blue screen like this:
To access the article or the search permalink, take the s out of the https in the EBSCO section of the link.
For example,
This link:
http://proxygsu-dem4.galileo.usg.edu/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=816272&site=eds-live
Needs to change to this:
http://proxygsu-dem4.galileo.usg.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=816272&site=eds-live
in order to work.
If you have questions or still have trouble accessing a link after updating it, please Contact Us.
- Additional
Information -
Other questions in this category: Discover GALILEO, Technical & Access Problems
Last Updated: Mon, April 15, 2013 - 2:43:10