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GALILEO Help

Frequently Asked Questions

Question

I am unable to save to Google Drive from EBSCO databases or GALILEO Discovery

Alternate Question(s):

How do I save PDFs to Google Drive?
How do I save documents to Google Drive?
I am unable to save to Google Drive from EDS
I am unable to save to Google Drive from Discover GALILEO
I am unable to save to Google Drive from Explora
I am unable to save to Google Drive from EBSCOhost databases
I am unable to save PDFs to Google Drive

Answer

On select interfaces, including EBSCOhost, EBSCO Discovery Service, and Explora, you have the option to save an article’s Detailed Record, HTML Full Text, or PDF Full Text to your Google Drive. Articles saved from the PDF viewer are saved as a PDF file, while the Detailed Record and HTML Full Text are saved to your Drive as a Google doc file.

The EBSCO Support Site has a complete guide for saving PDFs to Google Drive.

We have also created a screencast which demonstrates saving a PDF to Google Drive.

When clicking “Google Drive” from the right-hand toolbar, you may see the message “Please wait while you are redirected to Google,” but have nothing else happen. Before being able to save PDFs to your Google Drive, you have to authorize the connection between EBSCO and Google. This authorization is a pop-up window that your browser may have blocked from loading. To resolve this issue, you will need to allow pop-ups for this site.

Google Chrome:

pop up blocked chrome

To allow pop-ups in the Google Chrome browser:

1) Click on the window icon seen in the screenshot above 2) Select “Always allow pop-ups from http://eds.ebscohost.com 3) You will now see the Google Drive authorization window

Mozilla Firefox:

pop up blocked firefox

To allow pop-ups in the Mozilla Firefox browser:

1) Click on “Options” button in the yellow ribbon at the top of the browser window 2) Select “Allow pop-ups for http://eds.ebscohost.com 3) You will now see the Google Drive authorization window

Additional
Information

Other questions in this category: Technical & Access Problems,

Last Updated: Fri, February 16, 2018 - 3:03:06