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Frequently Asked Questions


Why am I having problems exporting citations to RefWorks or EndNote?


Sometimes users encounter problems with exporting citations from databases into RefWorks and EndNote. Typically problems are related to pop-up blocking. If you are encountering problems exporting citations, please check to make sure that your browser or any toolbars you have downloaded to your browser are not set to block pop-ups from the database you are exporting to or the bibliographic software you are importing into (RefWorks, Endnote, etc…)

See the following configuration instructions for information on disabling pop-up blockers in browsers:


Other questions in this category: Searching & Citing, Technical & Access Problems,

Last Updated: Thu, November 18, 2010 - 8:12:22