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GALILEO Help

Frequently Asked Questions

Question

Why am I required to consent to EBSCO’s privacy policy before logging into my personal EBSCOhost folder?

Answer

GALILEO and EBSCO are aware of this issue, and we expect it to be addressed in the coming months.

EBSCO authentication developers have committed to prioritizing changes to the form.

This work is planned to begin in April 2020, and some development time is required. EBSCO will add a link to the “declined consent” page that will let users route back to the results list and access full-text content under institutional access, but not personalized access. Once this work is complete, GALILEO will announce the improvements.

As for user privacy concerns: when users use the Single Sign-On login to access a My EBSCOHost account, their information is encrypted as a targeted ID. This encrypted ID is retained by EBSCO in order to match user credentials to the proper account each time someone logs in. In order to comply with GDPR, the system needs to offer the ability to consent to this data retention.

EBSCO is currently working to resolve the issue that prevents the user from accessing EBSCO content unless the user opts in. EBSCO is committed to repairing this issue as soon as possible.

In the meantime, if users do not wish to opt in to the EBSCO SSO service, EBSCO content can still be accessed via the GALILEO portal/password.

More details are available here.

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Keywords: privacy, OpenAthens, My EBSCOHost, Single Sign On

Last Updated: Wed, March 18, 2020 - 12:22:13